Contact page | Access2Markets

Contact

The Access2Markets team is ready to help you. Please fill in the fields below if you need to consult us.

Or maybe your answers are already here?

Do you have questions about the site, how it works or where to find information, check out our tutorials and FAQs. You can also contact us using the ’contact us’ form below
Are you looking for more general information about the EU, Europe Direct will answer your questions.
Do you want to lodge a complaint:
- on Market Access (trade barriers);
- about Trade and Sustainable Development (TSD) or Generalised Scheme of Preferences (GSP) non-compliance
- in application of the International Procurement Instrument (IPI)?
Please choose the right complaint form below.
Learn how we deal with complaints via the Single Entry Point

The data entered in this form is used for generating an email to the European Commission. Any personal data will be handled following our privacy statement

Type of request*

International Procurement Instrument Complaint

Important information

Please indicate whether you are lodging a complaint in the context of Regulation (EU) 2022/1031 of the European Parliament and of the Council of 23 June 2022 on the access of third-country economic operators, goods and services to the Union’s public procurement and concession markets and procedures supporting negotiations on access of Union economic operators, goods and services to the public procurement and concession markets of third countries (International Procurement Instrument – IPI)

The International Procurement Instrument provides for the initiation of an investigation on public procurement restrictive measures only when they are related to procurement procedures not covered by a commitment from the third country concerned vis-à-vis the European Union. The barriers related to public procurement procedures covered by international commitments do not fall within the scope of the International Procurement Instrument.

*Mandatory fields

Confidentiality and anonymous treatment

The Commission will treat the identity of the complainant and information submitted on a confidential basis upon a justified request. If you wish to treat any part of the complaint and supporting documents as confidential and or your identity as anonymous, please request this explicitly and give reasons for the request. The complaint or any documents, which contain confidential information, must be labelled 'Sensitive'.

Confidential information should be accompanied by a non-confidential summary thereof to the extent possible. The summary should permit a reasonable understanding of the substance of the information submitted in confidence. The non-confidential version of the complaint or any other documents, which do not contain confidential information, must be labelled 'Non-sensitive'.

In the absence of any indication about confidentiality of your identity or certain documents or information, those elements will be treated as non-confidential and may be shared with other interested parties.

All information collected through the use of the online-forms on this web page is treated as "Commission Use" in accordance with the security notice C(2019) 1903 of 5.3.2019 implementing Article 9(2) of Decision (EU, Euratom) 2015/4431 (Decision 2015/443). A reference is also made to Regulation (EC) No 1049/2001 of the European Parliament and of the Council of 30 May 2001 regarding public access to European Parliament, Council and Commission documents.

Anonymous treatment of your identity*

Yes

Confidential treatment of the data and information provided*

Yes

If you would like your identity to be treated anonymously or the information you provide to be treated confidentially, please contact the Commission on TRADE-EU-INTERNATIONAL-PROCUREMENT-INSTRUMENT@ec.europa.eu and provide justification and get instruction on how to proceed with submission of the necessary information on a confidential basis. Please note that you still need to fill in the details under "Identity of the complainant and contact details" below and that these data will not be disclosed.

Please fill in the information below which is mandatory to lodge a formal IPI procedure. If you need assistance in this process or to assess the feasibility of an IPI procedure in your case, do not hesitate to contact DG TRADE IPI team at TRADE-EU-INTERNATIONAL-PROCUREMENT-INSTRUMENT@ec.europa.eu

Identity of the complainant and contact details

An IPI complaint can be submitted by:

A Member State of the European Union (EU); or,
A EU interested party, i.e. a EU person or a EU entity whose interests might be affected by a third-country measure or practice, such as undertakings, associations of undertakings or a main cross-industry organisation representing social partners at EU level

Indicate whether the complainant is *

A Member State of the European Union (EU)

EU person

EU entity

Name of the Member State*

Authority representing the Member State *

First name *

Last name *

Name of the entity *

Correspondence address*

Email*

Telephone (including the country calling code)*

is represented by a legal representative? *

Yes

Name *

Correspondence address*

Email*

Telephone (including the country calling code)*

If applicable, send the power of attorney to trade-eu-international-procurement-instrument@ec.europa.eu

Information about the complaint

Because your confidential preferences, you can skip that section and submit the information in a confidential manner by contacting the Commission on the functional mailbox trade-eu-international-procurement-instrument@ec.europa.eu

Skip this section

Title / short description of the complaint*

Third country imposing the measure or practice*

Description of the third-country measure or practice

Skip this section

Please describe the third-country measure or practice

Nature of third-country measure or practice (law, regulation, guideline, administrative measure, practice or combination thereof)*

Authority that has taken the measure or established the practice and at what level (e.g. central/federal level, regional/local level) *

Procuring entities that have applied the measure or practice

In the case of a practice, are you aware whether this practice is well established and has a recurrent application?

Please provide the text of the measure and if possible, an English translation

As a general rule, all information or data contained in the complaint must be copyright free. If a report, study, market survey, press article etc. covered by copyright are used, a prior agreement of the copyright holder should be obtained.

If the source is a legal text, please indicate whether the measure is in force, and if so, when it entered into force

Please indicate if domestic products/services and/or economic operators are subject to the same treatment and, if possible, provide details

If applicable, please explain the discriminatory nature of the measure and or practice

In case you have such information, please explain the context in which this measure or practice was adopted and or implemented and any specific motivations behind it. Please provide supporting documents/evidence in this respect

Please fill in the additional information below that would help the European Commission to better understand your market access issue. This optional information is very useful to ensure a prompt treatment of your complaint.

Economic/systemic impact of the measure or practice

Because your confidential preferences, you can skip that section and eventually submit the information in a confidential manner by contacting the Commission on the functional mailbox trade-eu-international-procurement-instrument@ec.europa.eu

Goods/services/works/concessions affected by the measure or practice

Please explain the effect of the measure or practice on your business operations in the third-country market (i.e. whether you are prevented from accessing the market, you face difficulties while present of the market or you had to exit the market because of the measure or practice)

If you have suffered an economic damage due to the measure or practice, please provide details. The damage could be demonstrated by providing business information such as how production, exports, total sales, investment etc. have been affected by the measure or practice

Please explain whether to your knowledge other EU economic operators are also affected by the measure or practice

Please indicate any other consideration you see worth mentioning, including how it affects wider EU interests

Public procurement bidding experience (where applicable)

Please indicate if you have:

Participated in a public procurement/concession procedure for the award of goods / services / works as identified in Section 4 of this form

Yes

Please provide further details

Won any public procurement contract for the goods/works/services identified in Section 4 of this form

Yes

Please provide further details

Encountered any difficulties in the procurement process

Yes

Please provide further details

Other relevant information

Please provide any other relevant details and evidence to substantiate your replies

Contact

International Procurement Instrument Complaint

Important information

Confidentiality and anonymous treatment

Identity of the complainant and contact details

Information about the complaint

Qualification as an EU interested party (applicable when the compliant is a EU person or a EU entity):

Description of the third-country measure or practice

Please describe the third-country measure or practice

Economic/systemic impact of the measure or practice

Public procurement bidding experience (where applicable)

Please indicate if you have:

Other relevant information

Quick links

Frequently asked questions

Was this page useful?

Contact

International Procurement Instrument Complaint

Important information

Confidentiality and anonymous treatment

Identity of the complainant and contact details

Information about the complaint

Qualification as an EU interested party (applicable when the compliant is a EU person or a EU entity):

Description of the third-country measure or practice

Please describe the third-country measure or practice

Economic/systemic impact of the measure or practice

Public procurement bidding experience (where applicable)

Please indicate if you have:

Other relevant information

Quick links

Frequently asked questions

Was this page useful?

Sitemap