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Are you looking for more general information about the EU, Europe Direct will answer your questions.
Do you want to lodge a complaint:
- on Market Access (trade barriers);
- about Trade and Sustainable Development (TSD) or Generalised Scheme of Preferences (GSP) non-compliance
- in application of the International Procurement Instrument (IPI)?
Please choose the right complaint form below.
Learn how we deal with complaints via the Single Entry Point

The data entered in this form is used for generating an email to the European Commission. Any personal data will be handled following our privacy statement

Type of request*

International Procurement Instrument Complaint

Important information

*Mandatory fields

Identity of the complainant and contact details

First name *

Last name*

Email*

Telephone (including the country calling code)*

Correspondence address*

Indicate whether the complainant is *

a Member State of the European Union (EU)

an EU interested party, i.e. an EU person or EU entity whose interests might be affected by a third-country measure or practice, such as undertakings, associations of undertakings or a main cross-industry organisation representing social partners at EU level

In case the complainant is an entity

Name of the entity and details (if possible, also of known national and European associations, and of other known operators in the EU of the industry concerned) *

Legal representative(s) of the entity *

Business activity of the entity *

Is the entity directly concerned by the production of goods or the provision of services, which are the subject of the third-country measure or practice? *

In the case of entity representing interests of economic operators/economic sectors, please describe which economic operators/sectors you represent *

Please explain how the interest of the entity is affected by the third-country measure or practice *

Please illustrate the economic importance (using quantitative or qualitative indicators) of public procurement contracts for the business activity of the entity/economic sector concerned *

Please indicate whether you agree that the Commission reveals your identity. If not, please specify the reasons *

Confidentiality: If you do not wish your identity or certain documents or information to be disclosed, please indicate this clearly, identify the confidential parts of any documents and give your reasons. In the absence of any indication about confidentiality of your identity or certain documents or information, those elements will be treated as non-confidential and may be shared with other interested parties.

Information about the complaint

Title / short description of the complaint*

Measure/Practice: Factual description of the third-country measure or practice

Please describe the activity and subject matter of the third-country measure or practice*

Please describe the nature of the third-country measure or practice (law, regulation, guideline, administrative measure, practice or combination thereof) and explain at what level it has been taken (e.g. central/federal level, regional/local level). Please provide information about the institution/authority, which applied the measure or practice in question*

Please provide any supporting document / evidence describing the measure or practice*

As a general rule, all information or data contained in the complaint must be copyright free. If a report, study, market survey, press article etc. covered by copyright are used, a prior agreement of the copyright holder should be obtained

File upload

Only JPEG, PNG and PDF files. Maximum size is 5 MB.
Encrypted documents and those containing macros are not accepted.

If the source is a legal text (or a draft), please indicate whether the measure is in force, and if so, when it entered into force (or if not, when it is expected to be approved/to enter into force)*

Please indicate if domestic products/services and/or economic operators are subject to the same treatment*

Yes

Please explain the context in which this measure or practice was adopted and any specific motivations behind it*

Please indicate whether you consider that the measure or practice is inconsistent with any relevant legal provisions in agreements to which the EU and the third country are party to (WTO GPA or Free Trade Agreement rules, other rules or principles i.e. transparency, non-discrimination, proportionality ...)*

Yes

If yes, please indicate what provisions you think have been violated*

Economic/Systemic Impact - Factual description of how the measure or practice affects the industry (provide supporting evidence and sources used)

Goods/works/services/concession affected by the measure or practice (provide the CPV code for the product/the service affected)

Description of the third country market for the specific goods/works/services/concession mentioned above. If known, please indicate any European sectorial associations, individual companies and the EU Member State(s) from where such products/services are exported

File upload

Only JPEG, PNG and PDF files. Maximum size is 5 MB.
Encrypted documents and those containing macros are not accepted.

Please explain the economic damage caused to the economic operator/sector (including, if possible, based on usual business indicators such as production, exports, total sales, etc.) and if possible, an estimate of the material impact (e.g. value of affected trade in those specific CPV codes concerned by the measure, percentage of trade or investment affected by the measure or practice compared to total exports of the sector to that country, proportion of sales of goods/services affected by the measure or practice in the activity performed by the economic operator/sector concerned, etc.)

Please explain how the measure or practice represents a serious and recurrent impairment of access of Union economic operators, goods, or services to the public procurement or concession markets of the third country

Please indicate any other consideration you see worth mentioning, including how it affects wider EU interests

File upload

Only JPEG, PNG and PDF files. Maximum size is 5 MB.
Encrypted documents and those containing macros are not accepted.

Bidding Experience

Please indicate if you have participated in a public procurement/concession procedure in the EU for the award of goods / services / works/concessions as identified in section 4 of this form

Yes

Please indicate if you have been awarded a contract in the EU for the goods/works/services/concessions identified in section 4 of this form

Yes

Please indicate if you have participated in a public procurement procedure/concession in a third country for the award of goods/ services/works/concession as identified in section 4 of this form

Yes

Please indicate if you have been awarded a contract in a third country for the goods/works/services/concession identified in section 4 of this form

Yes

Please indicate if you have participated in a public procurement procedure in the third country concerned by the complaint for the award of goods/ services/works/concession as identified in section 4 of this form

Yes

Please indicate if you have been awarded a contract in the third country concerned by the complaint for the goods/works/services/concession identified in section 4 of this form

Yes

Actions

Are you aware whether any EU Member State(s) or industry association has raised the issue with the competent authorities in the EU or in third country

Yes

If yes, indicate what steps have been taken and what is the state of play, including any reply received so far

Are you aware if the industry from a third country is also affected by the measure and if they approached their government in this regard. Please provide information on the state of play

Indicate if any company/industry association/other has taken action in front of the appropriate national authorities (including domestic courts) of the country to seek relief against the measure

Yes

If yes, please detail

Indicate the type of action and the authority in front of which it has been taken

Indicate the outcome of the action

If you consider that the outcome is not appropriate to address your concerns, explain why

If you consider the outcome is appropriate to address your concern, please explain how the country being complained against has failed to implement it

Confidentiality

The Commission will treat information received on a confidential basis where are reasonable grounds justifying such confidential treatment. If you wish to treat any part of the complaint and supporting documents as confidential, please request this explicitly and give reasons for the request. The complaint or any documents, which contain confidential information, must be labelled "Sensitive".

All confidential information shall be accompanied by a non-confidential summary thereof. The summary shall be in sufficient detail to permit a reasonable understanding of the substance of the information submitted in confidence. The non-confidential version of the complaint or any other documents, which do not contain confidential information, must be labelled "Open for interested parties".

All information collected through the use of the online-forms on this web page is treated as "Commission Use" in accordance with the security notice C(2019) 1903 of 5.3.2019 implementing Article 9(2) of Decision (EU, Euratom) 2015/4431 (Decision 2015/443). A reference is also made to Regulation (EC) No 1049/2001 of the European Parliament and of the Council of 30 May 2001 regarding public access to European Parliament, Council and Commission documents.

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Contact

International Procurement Instrument Complaint

Important information

Identity of the complainant and contact details

In case the complainant is an entity

Information about the complaint

Measure/Practice: Factual description of the third-country measure or practice

Economic/Systemic Impact - Factual description of how the measure or practice affects the industry (provide supporting evidence and sources used)

Bidding Experience

Actions

Confidentiality

Quick links

Frequently asked questions

Was this page useful?

Contact

International Procurement Instrument Complaint

Important information

Identity of the complainant and contact details

In case the complainant is an entity

Information about the complaint

Measure/Practice: Factual description of the third-country measure or practice

Economic/Systemic Impact - Factual description of how the measure or practice affects the industry (provide supporting evidence and sources used)

Bidding Experience

Actions

Confidentiality

Quick links

Frequently asked questions

Was this page useful?

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