16 April 2025

SEP is now open to receive complaints about trade barriers in 74 additional countries

Given the evolving global trade environment and increasing geopolitical challenges, the Single Entry Point (SEP) has been extended and users can now submit complaints related to market access barriers or concerns about the implementation of Trade and Sustainable Development and Generalised Scheme of Preferences (GSP) commitments in 74 additional countries.

This expansion reflects the EU’s commitment to ensuring fair market access and supporting our businesses. By broadening the geographical scope, we aim to respond better to the needs of EU exporters operating in an increasingly complex international landscape.

Explore the newly covered markets and launch your complaint via the complaint form.

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Frequently asked questions

  1. When the tariff refers to weight, is it gross weight or net weight?
  2. How can I find the import duty that applies to my product?
  3. If I want to sell my product in several EU countries, are there import duties to pay each time my product enters a different country?
  4. Can I get a list of products charged at 0% import duty?
  5. Are excise duties applied at EU or at national level?
  6. How is VAT charged in the EU?
  7. How can I get approval to export fish to the EU?
  8. Does food exported to the EU have to come from an EU-authorised establishment?
  9. Do I have to pay to use My Trade Assistant for Services and Investment?
  10. In which languages in My Trade Assistant for Services and Investment available?