Welcome to Access2Markets to Trade Helpdesk users

Your EU Gateway to trade information for exporters and importers

What is Access2Markets?

Access2Markets is the new portal for EU exporters and importers to find detailed information on:

  • tariffs
  • rules of origin
  • product requirements
  • customs procedures and formalities
  • VAT/excise duties/sales taxes
  • Trade barriers
  • trade statistics

...so that you can find the best source or export market for your products.

Information from Trade Helpdesk

All content previously on the Trade Helpdesk is now on Access2Markets.

Access2Markets includes information for both importers and for exporters. 

Here you can find all tariffs, customs procedures and formalities, product requirements for the EU market, for each product – including any special conditions granted under trade agreements.

New information in Access2Markets

In addition to key country-by-country information about import and export conditions, Access2Markets has

  • step-by-step guides into importing/exporting goods and services
  • detailed guidance on rules of origin
  • a tool to help you assess your product’s origin
  • trade terminology explained along the way
  • examples of how certain tariffs will fall over time
  • graphs with trade statistics.

Access2Markets is available in all 24 official EU languages and in a mobile-friendly layout.

How to work with Access2Markets

Looking for tariffs, customs procedures and formalities, product requirements or statistics for a specific product?

In My Trade Assistant

  • enter "product name or code"
  • enter "country from" and "country to"
  • click on "SEARCH"

Overview on EU trade agreements and what they include

Looking for information about one of the EU’s trade agreements, including rules of origin and how to prove your product’s origin?

Go to "Markets" and then choose the country of your interest under non-EU markets.

I am new to trade. Can I get an introduction?

Visit the sections goods or services for step-by-step guides to trading goods and services or read the pages on investment and markets.

Barriers to trade

Facing barriers to markets outside the EU?  Use Access2Markets to tell us about them!

Cannot find what you are looking for? Let us help you!

How can we improve? Use the feedback buttons at the bottom of each page to let us know!

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